Admissions
The hardest part is making the call. We'll help with everything after that.
If you've found your way to this page, some part of you is already considering it. You don't need the right words, a plan, or all the answers — you just need to start a conversation, and we'll walk the rest of it with you, at whatever pace you can manage.
The First Call
When you reach out, a real person answers — and mostly, they listen.
There's no script to get through and no test to pass. The first conversation is just that: a conversation. You can share as much or as little as you're ready to. We'll ask a few gentle questions to understand where you are, answer whatever you want to know, and help you figure out what a next step might look like. No pressure, no hard sell, no judgment. And if you're not ready to decide anything, that's completely okay — you can call just to ask.
No Threshold
You don't have to be sure. You don't have to be "bad enough."
A lot of people talk themselves out of asking for help because they're not sure they qualify — not sick enough, not far enough gone, not even certain they want to stop. You don't have to have hit some bottom to deserve support, and you don't have to be certain about anything to make a call. Wanting things to be different is reason enough. Wherever you are on the spectrum of ready, you're welcome here.
Insurance & Cost
Money shouldn't decide whether you get help.
Cost is one of the first fears, and one of the biggest. You don't need it figured out before you call — a short conversation is usually enough for us to help you understand your coverage and your options. We'll check your insurance with you, and we'll be straight with you about what we find.
What to know about insurance and costYour Privacy
You decide who knows. Not us, and not anyone else.
Reaching out for help is private, and it stays that way. What you share is confidential, and you're in control of who in your life knows anything at all. Being careful about that is not something you have to explain or apologize for. If part of what's holding you back is the fear that someone will find out, that's a fair fear — and one we take seriously.
If you're worried your family will find outFor Family & Partners
Maybe the person who needs help isn't you.
If you're the one making the call for a partner, a child, a friend — you can. You don't have to have convinced them yet, and you don't need the perfect approach worked out first. Reach out, and we'll help you think through what you can do next. There's more for families and partners, too.
Resources for families and partners
What to Expect
Here's what happens next.
It's simpler than the fear makes it seem.
You reach out. A real person listens, with no pressure to commit.
We get to know your situation. Just enough to understand where you are and what would help.
We help you find the right starting point. And, if it helps, sort out insurance and logistics with you.
You arrive. We take it from there — gently.
You're Welcome Here
Whenever you're ready — even if "ready" just means curious — we're here.
You can call, or leave your details and we'll reach out to you. Tell us as little as you like to start. A real person will get back to you, there's no pressure, and there's nothing to be embarrassed about. This is the first step, and it's a smaller one than it feels like from here.
Not ready today? That's completely okay. You can look around the Recovery Library at your own pace — no phone call, no form, no commitment. It'll be there whenever you want it.
Explore the Recovery Library